from letsgomobile.com
T -Mobile USA, Inc., earned the highest ranking from the J.D. Power and Associates 2007 Wireless Customer Care Performance Study – Volume 2, marking the sixth consecutive period that T-Mobile holds the top spot. T-Mobile not only earned the highest ranking, but its overall customer care score was significantly higher than any other wireless carrier. T-Mobile is now the only wireless carrier that has swept a J.D. Power and Associates national wireless category for six reporting periods.
full article
9.17.2007
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